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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Williams

September 3, 2025

5  out of  5
rating by James Williams
"Albi Delagarza was so expert and caring. Being a Vietnam Vet with PTSD. I have trust issues ! Albi really took care of the Disabled Veteran. STATE FARM SHOULD BE PROUD OF Albi Delagarza for helping James E Williams Sr. State Farm I believe that I’ll be de la Garza should be in charge of a Vietnam or veterans military line for State Farm she is perfect for it she has training somewhere in her life that she might know or might not know is State Farm doesn’t know what I’m pointing it out to you she needs to be handling Veterans like me she does it so well instinctively thank you State Farm and stink thank you Albi DelaGarza I am very glad to be a part of state farm insurance sign JAMES he Williams Junior U.S.A. F. / DAD VIETNAM /RET. 🫡 🇱🇷 💯 👍 thank you Albii ."
We responded:
"Dear James, Thank you so much for sharing your kind words and for your service to our country. We are truly honored to have the opportunity to assist you. Albi Delagarza is indeed a remarkable member of our team, and we are proud to hear how expertly and compassionately she supported you. Your trust means a great deal to us, especially given your experiences, and it’s inspiring to know Albi was able to provide the care and attention you deserve. I will be sure to pass along your thoughtful feedback to both Albi and the State Farm leadership team. Your suggestion about having Albi lead our veterans’ line is greatly appreciated and will certainly be considered. Thank you again for choosing State Farm and for being part of our family. We are here for you whenever you need us. With gratitude and respect, Randy "
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Kaesh Toorcana

August 28, 2025

5  out of  5
rating by Kaesh Toorcana
"I’ve been a policy holder with Randy Casey’s agency for a couple of years and have had a great experience working with his team. Recently, my parents needed to make a change to their auto policy so I reached out and Leysha reacted quickly and provided me all the information needed for us to make a change. Really appreciate the great customer service, responsiveness and the follow up."
We responded:
"Hi Kaesh, Thank you so much for your kind words and for being a valued policyholder with Randy Casey’s agency. We’re thrilled to hear that you’ve had a great experience with our team over the years. Leysha will be especially pleased to know that her quick response and assistance made the process easier for you and your parents. Providing excellent customer service and timely follow-up is very important to us, and your feedback truly means a lot. Please don’t hesitate to reach out if you need anything else in the future! Best regards, Randy "
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monique allgood

August 26, 2025

5  out of  5
rating by monique allgood
"Great experience. Best prices Nationally! Jenae is very friendly and professional. I would definitely recommend"
We responded:
"Hi Monique, Thank you so much for your wonderful review! We're thrilled to hear you had a great experience and found our prices to be the best nationally. Jenae will be happy to know her friendly and professional service made a positive impression. We truly appreciate your recommendation and look forward to serving you again! Randy"
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Christopher Cazares

August 21, 2025

5  out of  5
rating by Christopher Cazares
"Jessica was amazing help in getting us our insurance policy. She was friendly and easy to talk to, answered any questions quickly and broke it down for us to better explain everything. Thank you again!"
We responded:
"Thank you, Christopher, for your wonderful feedback! We're thrilled to hear that Jessica provided you with friendly, clear, and efficient assistance in securing your insurance policy. We'll be sure to share your kind words with her. If you ever have more questions or need further help, we're here for you! Randy"
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reynaldo araujo

August 18, 2025

5  out of  5
rating by reynaldo araujo
"Jessica and the office staff are always ready to help. I recommend this office if searching for insurance."
We responded:
"Hi Reynaldo, Thank you for your kind recommendation! We’re so glad to hear that Jessica and our office staff have been helpful and ready to assist you. Providing excellent service is very important to us, and your feedback means a lot. If you ever need anything else or have questions about your insurance, please don’t hesitate to reach out. We appreciate your trust in our office! Best regards, Randy Casey State Farm "
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Cosette Navarro

August 12, 2025

5  out of  5
rating by Cosette Navarro
"Excelente - Gracias Albe por tu recomendación y asistencia!"
We responded:
"Hola Cosette, ¡Muchas gracias por tu recomendación y por tu asistencia! Nos alegra mucho saber que tu experiencia fue excelente. Esperamos seguir atendiéndote con la misma calidad en el futuro. Saludos cordiales, Randy English: Hi Cosette, Thank you very much for your recommendation and assistance! We’re delighted to hear that your experience was excellent. We look forward to continuing to provide you with the same great service in the future. Best regards, Randy"
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J Lucas

July 21, 2025

5  out of  5
rating by J Lucas
"Outstanding customer service, very prompt and timely I was able to get my insurance within minutes, great job Albe!"
We responded:
"Hi J Lucas, Thank you so much for your kind words! We're thrilled to hear that you had an outstanding experience and that Albe was able to assist you promptly with your insurance needs. Providing quick and efficient service is our top priority, and it's wonderful to know we hit the mark. If you ever need anything else, feel free to reach out. Thanks again for choosing us! Best regards, Randy"
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Tad Coleman

July 21, 2025

5  out of  5
rating by Tad Coleman
"Jessica was a great help. Not being insured at this office customer service was exceptional. I recommend this office."
We responded:
"Dear Tad, Thank you for your kind words and recommendation! We’re delighted to hear that Jessica provided exceptional customer service, especially given your situation. It means a lot to us that you had a positive experience at our office. Please don’t hesitate to reach out if you need any further assistance. Best regards, Randy"
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Jordan Lilley

July 18, 2025

5  out of  5
rating by Jordan Lilley
"Albe, was awesome! Got me hooked up with cheap auto insurance. 10 out 10 would recommend."
We responded:
"Thank you so much for your kind words, Jordan! We're thrilled to hear that Albe was able to help you find affordable auto insurance. Your recommendation means a lot to us! If you ever need anything else, we're here to help. Safe driving! Randy"
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Richard Smith

July 3, 2025

5  out of  5
rating by Richard Smith
"My name is Richard Smith and I would like to share with the world and each of you the experience I have had.I have been searching for a new Insurance company and have been solicited by at least 25 companies and if you include those that have had used more than one person to call me then the number is much more. Most were a little pushy and some out right obnoxious. The only one that I truly wanted to do business with was this agency from the first time I talked with Jenae, I knew she was the one I wanted to help my wife and I with our insurance.Jense was kind, professional, friendly, professional, and knowledgeable. I told her at this time I was only shopping and comparing prices. That didn't change her attitude at all.All the above mentioned qualifies remained the same. I did tell Jenae that prices were important but not the most important factor. I had a couple of quotes that were less. I had told her she was by far that she was the one we would like to use and promised her before making a decision. Yes I did get other quotes some lower and some that kept calling back with lower prices and trying to use pressure.I have been in sales for over 60 years and that has never been the recipe that I used for SUCCESS. I do not know Randy Casey or his agency but I am a firm believer that the ACORNS do not fall far from the tree."
We responded:
"Dear Richard, Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and are delighted that Jenae provided the professional, friendly, and knowledgeable service you and your wife deserved. It means a great deal that her genuine approach stood out amid so many solicitations and pressure tactics. I first met Jenae when she worked in a restaurant, and I immediately knew she was someone special who would go above and beyond to assist others. She is a valuable addition to our team and consistently makes both our team’s and our customers’ days better. Your insight, with over 60 years in sales, is especially meaningful to us, and we are proud to have earned your trust while maintaining our commitment to integrity and respect. On behalf of myself and the entire team, thank you for your thoughtful recommendation and confidence in our agency. We look forward to continuing to serve you and your family with the same dedication. Warm regards, Randy"
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Hailey Brooke

June 30, 2025

5  out of  5
rating by Hailey Brooke
"State Farm has provided solid insurance coverage for me. Their customer service is a major plus and their agents are always helpful and responsive."
We responded:
"Hi Hailey, Thank you so much for your kind words! We're thrilled to hear that you’re satisfied with your insurance coverage and that our customer service has made a positive impact. Our team strives to be helpful and responsive, and your feedback means a lot to us. If you ever need anything, don’t hesitate to reach out! Best regards, Randy"
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Armando Gracia

June 30, 2025

5  out of  5
rating by Armando Gracia
"Jessica Cienega was very helpful in getting me insurance. Was super kind and helped me with everything I needed."
We responded:
"Hi Armando, Thank you so much for your kind words! We're thrilled to hear that Jessica was able to assist you and make the process smooth and easy. We appreciate your trust and are always here if you need any further assistance. Best regards, Randy"
Profile photo of Sabrina Ardoin

Sabrina Ardoin

June 30, 2025

5  out of  5
rating by Sabrina Ardoin
"I recently bundled my life insurance and auto policy through State Farm, and I couldn’t be more satisfied. The entire process was smooth, transparent, and tailored to my needs. Leysha Cantu took the time to explain every detail, helped me find the best coverage options, and made sure I understood exactly what I was getting. My auto policy offers great protection at a competitive rate, and the life insurance policy gives me peace of mind knowing my family is covered no matter what happens. The customer service is top-notch—always responsive, friendly, and helpful. Highly recommend for anyone looking for reliable, comprehensive coverage and outstanding support. Truly a five-star experience!"
We responded:
"Hi Sabrina, Thank you so much for your wonderful review! We're delighted to hear that bundling your life and auto policies with us was a smooth and positive experience. Leysha will be thrilled to know her efforts to provide clear explanations and personalized service made such a difference for you. Your peace of mind and satisfaction are our top priorities, and we truly appreciate your recommendation. Please don’t hesitate to reach out if you ever need assistance or have questions in the future—we’re always here to help! Best regards, Randy"
Profile photo of Lindsay Torres

Lindsay Torres

June 30, 2025

5  out of  5
rating by Lindsay Torres
"very nice people and very helpful!"
We responded:
"Hi Lindsey, Thank you for your kind words! We're glad to hear you had a positive experience with our team. If you ever need any assistance in the future, we're here to help! Best regards, Randy"
Profile photo of Gavin Melton

Gavin Melton

June 30, 2025

5  out of  5
rating by Gavin Melton
"Leysha did such an amazing job helping me set up my insurance through them. I highly recommend this place for great quotes at better rates!"
We responded:
"Hi Gavin, Thank you so much for your kind words! We're thrilled to hear that Leysha provided you with excellent service and helped you find great insurance options. We truly appreciate your recommendation and look forward to assisting you again in the future! Best regards, Randy"
Profile photo of Donna Caballero

Donna Caballero

June 30, 2025

5  out of  5
rating by Donna Caballero
"Today I was helped by Jenae Gomez to get my new insurance policy started , and she made the process so easy and smooth and answered all my questions without any issue , very pleased ."
We responded:
"Hi Donna, Thank you so much for your kind words! We're thrilled to hear that Jenae provided you with such excellent service and made the process easy and smooth. We’re glad she was able to answer all your questions and help you get started with your new insurance policy. Your satisfaction means a lot to us! If you need any further assistance, please don’t hesitate to reach out. Best regards, Randy"
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Flower Vaz

June 23, 2025

5  out of  5
rating by Flower Vaz
"Albe De La Garza was a great help. Amazing service."
We responded:
"Hi Flower, Thank you for your fantastic review! We're so glad to hear that Albe De La Garza was able to assist you and provide amazing service. We strive to deliver the best experience possible, and your feedback means a lot to us. If you need any further assistance, feel free to reach out! Best regards, Randy"
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Joe Sepulveda

June 20, 2025

5  out of  5
rating by Joe Sepulveda
"Albe was awesome to deal with. She was nice and friendly while setting up my new account. Will recommend her to my family and friends."
We responded:
"Hi Joe, Thank you so much for your wonderful feedback! We're delighted to hear that Albe provided you with such a positive experience while setting up your new account. She truly embodies our commitment to excellent customer service. We appreciate your recommendation and look forward to serving your family and friends in the future! Best, Randy"
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Brian Thanks

June 13, 2025

5  out of  5
rating by Brian Thanks
"They made it easy for me to switch my coverage around for moving to TX"
We responded:
"Thank you for the Great Google Review Brian. Glad we were able to help you with your switch after moving to Texas. Welcome to Texas and let us know if there is anything else we can do to help with your insurance needs. Randy"
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Gretel Trashorras

May 28, 2025

5  out of  5
rating by Gretel Trashorras
"Muy buena atención de la agente Albe. Es muy profesional explica todo y siempre está dispuesta a ayudar. Súper recomendada"
We responded:
"Thank you very much for your feedback Gretel! We're glad to hear that your experience with Agent Albe was so positive. Her professionalism and willingness to help are qualities we highly value in our team. We appreciate your recommendation and look forward to serving you again in the future. Randy ¡Muchas gracias por tu comentario Gretel! Nos alegra saber que tu experiencia con la agente Albe fue tan positiva. Su profesionalismo y disposición para ayudar son cualidades que valoramos mucho en nuestro equipo. Agradecemos tu recomendación y esperamos poder atenderte nuevamente en el futuro. Randy "
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Robert Scott

May 14, 2025

5  out of  5
rating by Robert Scott
"I want to thank Albe for helping me to get a quote that's better than any other places that I shopped. Her quick response and care are truly appreciated!"
We responded:
"Thank you for your kind words, Robert! We're thrilled to hear that Albe was able to assist you in finding a great quote. We strive to provide exceptional service, and it’s wonderful to know that her quick response and dedication made a positive impact on your experience. If you need any further assistance, feel free to reach out! Randy"
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Rene Contreras

May 13, 2025

5  out of  5
rating by Rene Contreras
"Great service very helpful and polite albe de lagarza was very patient will be refering her to family and friends"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Albe. Providing helpful and polite service is our top priority, and it’s wonderful to know that Albe exemplified this. We truly appreciate your referrals to family and friends and look forward to serving you all again in the future. If you need anything else, please don't hesitate to reach out! Best regards, Randy"
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William Dluhos

April 25, 2025

5  out of  5
rating by William Dluhos
"I have been very pleased with Randy Casey and staff. Jessica has always been very helpful and all the staff is pleasant to deal with. I highly recommend this office."
We responded:
"Thank you for the great Google review William. Glad to hear that Jessica and our office has been pleasant to work with for your insurance needs. Please let us know if there is anything else we can do for you! Randy"
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Gina Rocha

April 16, 2025

5  out of  5
rating by Gina Rocha
"I had the best experience specifically with Destiny! Her customer service was excellent and she even gave me all information I was needing as well as a few different options for discount opportunities! 10/10 definitely recommend‼️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Destiny provided you with excellent customer service and helped you find the information and discounts you were looking for. Your recommendation means a lot to us! We look forward to serving you again soon! Randy"
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Terrial Weatherspoon

April 10, 2025

5  out of  5
rating by Terrial Weatherspoon
"Awesome to have an insurance company that cares about your concerns and also saves you lots of money from other companies."
We responded:
"Thank you so much for your kind words Terrial! We’re thrilled to hear that you feel valued and that we could help you save money. Our team is dedicated to addressing our clients' concerns and providing the best solutions possible. If you ever have any questions or need assistance, don’t hesitate to reach out. We appreciate your support! Randy"